Hi, I ordered three days ago and haven’t received any update yet. Can you tell me what’s happening?
AI replies for growing businesses
Turn customer messages into better replies.
Respond to questions, sales enquiries, complaints and follow-ups with clear, professional replies in seconds.
No credit card required · Works wherever customers message youMake warmer
Add apology
Translate
Hi Sarah,
Thanks for reaching out. I’m sorry you haven’t received an update yet.
Your order is being prepared and is expected to ship tomorrow. You’ll receive a tracking link automatically.
ProfessionalFriendlyShorter
Do you offer delivery to Accra?
Yes — standard delivery usually takes 2–4 business days.For businesses whose customers live in the inbox.
Online ShopsAgenciesBeauty BrandsConsultantsRestaurantsCreatorsService Businesses
THE DAILY REALITY
Your customers are waiting. Your team is typing.
Most customer messages are not difficult. They are repetitive.
Replivo turns repetitive questions into ready-to-send replies.
BEFORE / AFTER
A small change in words can change the whole conversation.
Hi, I still haven’t received my package.
hello sorry let me check
too shortunclearinconsistent tone
Hi, I still haven’t received my package.
Hi Anna,
I’m sorry about the delay. I’ve checked your order and it is currently with the courier. Delivery is expected tomorrow.
ClearProfessionalHelpfulOn-brand
HOW IT WORKS
From incoming message to confident reply.
Paste or receive a message
Can I get this delivered before Friday?
Replivo understands the need
Delivery · Product question · Urgent
Choose the right reply style
Professional · Friendly · Concise · Warm
Send a better reply
Absolutely — delivery before Friday is available.
THE REPLY TOOLKIT
Start with a reply that’s already 90% there.
Complete, contextual replies—not blank boxes.
“Do you have appointments on Saturday?”
Yes — Saturday appointments are available. What time works best for you?
Sound like you. Not like a robot.
Professional Friendly Warm Direct Concise
Stop rewriting the same answer.
- Delivery policy
- Return policy
- Opening hours
- Payment options
Reply across languages.
English · French · Spanish · Portuguese · German · Arabic
BRAND VOICE
One business. One voice.
Whether a customer messages at 9am or 9pm, your replies can still sound consistent.
Warm · Helpful · Straightforward
Things we say“Happy to help”
“Thanks for reaching out”
“Dear valued customer”
“Kindly be informed”
“Let me know if you need anything else.”
USE CASES
Made for every business conversation.
Online stores
Delivery · Returns · Availability
Service businesses
Bookings · Pricing · Follow-ups
Agencies
Client requests · Updates · Leads
Consultants
Enquiries · Scheduling · Follow-ups
Restaurants
Reservations · Menus · Delivery
Creators
Partnerships · Pricing · Scheduling
DIFFICULT CONVERSATIONS
Handle difficult messages with a clearer head.
Empathetic language, a direct next step, and space for a human to make the final call.
Honestly, this is the third time I’ve had an issue with my order.
REPLIVO SUGGESTIONI understand why you’re frustrated, and I’m sorry you’ve had to deal with this more than once. I’d like to get this resolved properly.Empathy detected · Apology added · Escalation recommended
LESS TYPING. MORE HELPING.
Move at the speed of the conversation.
Reply fasterWrite lessStay consistentHandle more conversations
12:42Customer message→12:43Reply ready
SIMPLE PRICING
A better reply is a good place to start.
Starter
For individuals trying Replivo.
€0/monthTry for free- ↳ 30 replies per month
- ↳ Basic rewrite tools
- ↳ Professional and friendly tones
- ↳ Saved replies
Pro
For busy customer-facing businesses.
€12/monthStart free trial- ↳ Unlimited standard replies
- ↳ All tone controls
- ↳ Saved response library
- ↳ Translation and brand voice
- ↳ Reply shortening
- ↳ Priority support
Team
For small customer-facing teams.
€29/monthContact us- ↳ Everything in Pro
- ↳ Up to 5 team members
- ↳ Shared reply library
- ↳ Shared brand voice
- ↳ Basic usage overview
COMMON QUESTIONS
Before you hit send.
What is Replivo?+
An AI-assisted writing tool designed to help businesses prepare clearer customer replies.
Who is Replivo for?+
Online sellers, agencies, consultants, restaurants, creators, service businesses and support teams.
Does Replivo automatically send messages?+
No. This marketing site presents reply-drafting workflows; it does not send messages or connect to live accounts.
Can Replivo reply to WhatsApp messages?+
Replivo is designed to help prepare replies for channels such as WhatsApp, email and social messaging. Direct integrations are not currently offered here.
Can it help with complaints?+
It is designed to suggest empathetic, clear complaint responses that you can review and adapt.
Can I change the tone?+
Yes. The product direction includes professional, friendly, warm, direct and concise styles.
Does it translate responses?+
Translation is part of the planned product experience; supported languages will be confirmed at launch.
Is there a free plan?+
Yes. The proposed Starter plan includes 30 replies per month.
YOUR INBOX, BUT LIGHTER
Your next customer is already waiting for a reply.
Write responses that are clear, helpful and on-brand.
Thanks for reaching out — happy to help.